Do I need a referral?
If you were referred directly by a physician, we need all pertinent records sent before your visit. Some insurance companies require a referral from your primary care provider. In these cases we will need your primary care doctor to complete the required referral. As a courtesy, we also call or fax and request records from your providers. If you can assist in obtaining these records it will help us in caring for you. If you were referred by friend, website, etc., and your insurance does not require a referral, we do not need a written referral from a doctor; however, we do always ask for your primary care doctor's name since they coordinate your health care and we want to participate as a member of your health care team.
What should I bring to my appointment?
- Insurance card
- Identification card (usually drivers license)
- A written referral if required by your insurance carrier
- Completed forms. Please complete new patient forms prior to your appointment. If you are unable to print out the paperwork before your visit, please arrive 45 minutes prior to your appointment to fill out your complete medical history, medications, and required privacy forms. For 7:15 and 7:30 AM patients only come in 10 min early with paperwork filled out since the office is not open 45 min early.
What can I expect at my first visit?
On your initial visit, you will meet with a provider to discuss your symptoms. To help you get the most out of your visit you should:
- Keep a detailed list of the symptoms that brought you to a rheumatologist
- Bring a list of all prescription and nonprescription medications and doses, including all vitamins and supplements
- Bring a copy of any recent blood work and/or diagnostic test results
- Be able to provide information about your medical history and any diseases that run in your family
After you have finished discussing your symptoms with the provider, you will change into a medical gown and have a detailed physical exam to get more information about your symptoms.
Most patients will have blood work on their initial visit to a rheumatologist. Additional diagnostic tests such as X-rays may also be ordered, depending on your symptoms and physical exam findings. You do not need to fast.
The initial visit may take one to one and a half hours, so be sure to plan for at least this amount of time. Do not schedule an important appointment directly after this visit becasue we many need to run additional tests.
At the end of the visit, the provider may prescribe medications; however, it may be necessary to wait for blood work and diagnostic test results before any medications are prescribed.
We are very happy you have chosen Rheumatology Associates of Grapevine for your medical care. Our compassionate team of top-rated Rheumatologists in North Texas look forward to meeting you.
Do you call to confirm appointments?
Yes, we have an automated calling system reminding you of your appointment date and time. If you prefer not to be contacted, please advise our office. Please allow 24 hours for cancellations. There is a charge for people who have missed more than one appointment without one working day notice for cancellations.
There is the patient portal online here and a smart phone app called Healow for iPhone and Android users that will also show your appointment time, but not the location. Rheumatology Associates has many doctors and there are offices in many locations, so make sure you have the correct location. Most of the Grapevine doctors see patients in the Dallas office and the Grapevine office. If you are unsure of your appointment location, call 214-540-0633. This is the front desk for the Grapevine Office and someone should be able to assist you during business hours. If you are lost please call this number and we will do our best to help you.
What types of payment do you accept?
Payment is expected at the time of service. MasterCard, Visa, American Express, Discover, Check, Debit Cards and Cash are accepted for your convenience. Please feel free to contact our billing office to ask any questions prior to your appointment: 214-540-0700 option 2. Email: firstname.lastname@example.org
How do I get a refill on my medications?
You may have your pharmacy call us, use the patient portal, or call your physician's medical assistant/nurse to refill on your prescription(s). Please submit a refill request 3-5 days before your supply is completed. We ask that you call the pharmacy to confirm your prescription has been called in before calling our office. We do not refill medications after-hours or on weekends.
What Hospitals are your doctor’s affiliated with?
Texas Health Presbyterian Hospital – Dallas
What languages are spoken by the office staff?
English and Spanish
What insurance do you accept?
We accept most major insurance plans. Our office staff will be happy to provide you with detailed information. We verify coverage before your appointment. Different insurance plans have different co-pay and deductible amounts you may be responsible for at the time of your visit. If we are unable to verify you have active coverage based on the information you or your referring physician provides, we may not be able to schedule your appointment. Please call us at 214-540-0700, option 1.
What diseases do you treat?
We treat many disorders of the joints, muscles, tendons, and ligaments. Click here to see the most common conditions.
Can I fill out my paperwork online?
Currently we do not have that option available. Please download and print your forms here.
What are Rheumatology Associates Grapevine's hours?
Office hours can be found here
What are your hours for labs at Rheumatology Associates Grapevine?
Office hours can be found here
What is your office location?
The Grapevine office location can be found here